Skip to main content
TrustRadius
Mautic

Mautic

Overview

What is Mautic?

Mautic Community Edition is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source edition is community supported. Support is available for…

Read more
Recent Reviews

Best Option for sure

10 out of 10
March 10, 2023
Mautic came to help us with marketing automation and digital marketing strategies. In Past we have tested other solutions and no other …
Continue reading
Read all reviews

Popular Features

View all 26 features
  • List management (9)
    9.5
    95%
  • Email deliverability reporting (9)
    8.4
    84%
  • Dynamic content (9)
    7.8
    78%
  • Ability to test dynamic content (9)
    7.8
    78%
Return to navigation

Pricing

View all pricing

Mautic Marketing Automation

$0

On Premise

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.5
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.4
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

8.5
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.5
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.7
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

6
Avg 7.6
Return to navigation

Product Details

What is Mautic?

Mautic Community Edition is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source edition is community supported. Support is available for Acquia Campaign Studio, which is based on Mautic technology acquired by Acquia in May 2019. Acquia Campaign Studio is available on the Acquia Digital Experience Platform.

Mautic Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Mautic Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Adobe Marketo Engage, HubSpot Marketing Hub, and Keap are common alternatives for Mautic.

Reviewers rate List management highest, with a score of 9.5.

The most common users of Mautic are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(20)

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
March 10, 2023

Best Option for sure

Rafael Platero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Mautic came to help us with marketing automation and digital marketing strategies. In Past we have tested other solutions and no other gave us the freedom that Mautic provides to us. Im very happy with mautic community as well, they helps a lot when we have issues.
I choose Mautic because its simple and work well.
  • Inbound Marketing
  • Marketing Automation
  • Landing Pages
  • Forms
  • New options for segments
Mautic suits verywell for any business. In a B2B scenario works very very well.
  • More Leads
  • More Sells
Email & Online Marketing (9)
87.77777777777779%
8.8
WYSIWYG email editor
80%
8.0
Dynamic content
70%
7.0
Ability to test dynamic content
70%
7.0
Landing pages
100%
10.0
A/B testing
90%
9.0
Mobile optimization
90%
9.0
Email deliverability reporting
90%
9.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
90%
9.0
Lead nurturing automation
90%
9.0
Lead scoring and grading
90%
9.0
Data quality management
90%
9.0
Automated sales alerts and tasks
90%
9.0
Campaign Management (2)
95%
9.5
Calendaring
90%
9.0
Event/webinar marketing
100%
10.0
Social Media Marketing (2)
80%
8.0
Social sharing and campaigns
80%
8.0
Social profile integration
80%
8.0
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Platform & Infrastructure (6)
40%
4.0
API
80%
8.0
Role-based workflow & approvals
90%
9.0
Customizability
70%
7.0
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
Gulam Gaus Warsi | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
I use Mautic's email marketing engine as a way to generate marketing qualified leads for different businesses in various sectors such as Technology, Cloud Computing, Real Estate, Electronics, and many more. The structure of Mautic is easy to implement and understand and the flexibility to modify Mautic according to the requirements is commendable. Mautic allows us to run email marketing campaigns to the various users and helps to keep track of different statics required in the reporting.
  • Marketing email organization
  • Email tracking
  • Email automation
  • Contact management
  • Open rates
  • Delivery rates
  • A/B testing
  • Email sending
  • Unsubscribe management
  • SMTP management
  • Multiple SMTP management
  • Reply-to address
  • Dynamic AMP emails
  • Robust dynamic field management
  • Email testing
  • Dark mode testing
  • ADA score
  • Send simulations
  • Send reports
Mautic is well suited for users who do not require a lot of maintenance on the technical areas and have only the general requirements of the email marketing sector. In case the users have more precise requirements and are more focussed on the quality and a proper quantitative analysis, Mautic would not be an ideal choice. In other words for small companies Mautic would be an idea choice where the budget is a constraint and the extent of use is low but in cases where budget is not really a constraint against the performance and quality, Mautic would not be an ideal choice.
  • Email Marketing Engine: 3/5
  • Automation Engine: 3/5
  • Testing Engine: 0/5
  • Reporting: 3/5
  • Engineering Flexibility: 1/5
  • Robustness: 2/5
Email & Online Marketing (9)
47.77777777777778%
4.8
WYSIWYG email editor
20%
2.0
Dynamic content
20%
2.0
Ability to test dynamic content
20%
2.0
Landing pages
60%
6.0
A/B testing
50%
5.0
Mobile optimization
80%
8.0
Email deliverability reporting
40%
4.0
List management
80%
8.0
Triggered drip sequences
60%
6.0
Lead Management (4)
75%
7.5
Lead nurturing automation
80%
8.0
Lead scoring and grading
80%
8.0
Data quality management
80%
8.0
Automated sales alerts and tasks
60%
6.0
Campaign Management (2)
75%
7.5
Calendaring
70%
7.0
Event/webinar marketing
80%
8.0
Social Media Marketing (2)
50%
5.0
Social sharing and campaigns
50%
5.0
Social profile integration
50%
5.0
Reporting & Analytics (3)
30%
3.0
Dashboards
40%
4.0
Standard reports
20%
2.0
Custom reports
30%
3.0
Platform & Infrastructure (6)
43.33333333333333%
4.3
API
40%
4.0
Role-based workflow & approvals
50%
5.0
Customizability
50%
5.0
Integration with Salesforce.com
40%
4.0
Integration with Microsoft Dynamics CRM
40%
4.0
Integration with SugarCRM
40%
4.0
Dirk Spannaus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Marketing automation with Mautic (open source) is used for several use cases within twentyZen. We use it for product development, user training, and initial community building as well as for lead nurturing and client relationship campaigns. We started to develop custom plugins and integrations to interact with other system we regularly use.
  • It reduces cost of using marketing automation for smaller companies
  • A lot of ways to integrate with third-party and our own developed plugins
  • A growing ecosystem of IT companies, helping clients to make the best use of Mautic (open source)
  • Long-term support of versions
  • Bug fixing
  • Documentation
Mautic (open source) is a good start into marketing automation for companies with people who have some technical understanding or know people who have it. There are a lot of commercial alternatives out there that combine even some more functionality into one tool. But that's feature overkill nobody needs from the very beginning. The value of marketing automation campaigns is in the content and the campaigns. The tool is only supporting the magic. So buying an expensive tool with all the bells and whistles you might need in the future eats up the budget you need for creating content and marketing campaigns in the beginning. By the time you might build up a lot of knowledge to stay with Mautic (open source) for long time or if you feel some pain with missing features or bugs, you may still decide again later.
  • Automating interactions with clients in an early funnel stage
  • Focusing your sales team on the best qualified leads
  • Influencing purchase decisions along the customer journey
Email & Online Marketing (9)
74.44444444444444%
7.4
WYSIWYG email editor
70%
7.0
Dynamic content
70%
7.0
Ability to test dynamic content
70%
7.0
Landing pages
N/A
N/A
A/B testing
90%
9.0
Mobile optimization
80%
8.0
Email deliverability reporting
90%
9.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
65%
6.5
Lead nurturing automation
90%
9.0
Lead scoring and grading
90%
9.0
Data quality management
80%
8.0
Automated sales alerts and tasks
N/A
N/A
Campaign Management (2)
70%
7.0
Calendaring
80%
8.0
Event/webinar marketing
60%
6.0
Social Media Marketing (2)
N/A
N/A
Social sharing and campaigns
N/A
N/A
Social profile integration
N/A
N/A
Reporting & Analytics (3)
86.66666666666666%
8.7
Dashboards
90%
9.0
Standard reports
80%
8.0
Custom reports
90%
9.0
Platform & Infrastructure (6)
43.33333333333333%
4.3
API
90%
9.0
Role-based workflow & approvals
80%
8.0
Customizability
90%
9.0
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
Infusionsoft, at the time I tested it, had a crazy editor--very unintuitive and not very clean. Mautic (open source) makes it much easier to build up campaigns. Besides that, it didn't provide what we needed to justify the lack of possibility to self-host it and the requirement to pay for it.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Mautic (open source) is currently being used as a mass-email and drip campaign connection with our HubSpot CRM. Some might think that this is redundant, as HubSpot does similar things, but HubSpot does not do it as cleanly, or more importantly, as inexpensively as Mautic is capable of doing these exact functions, plus Mautic has built-in connectivity to our CRM, and I believe also multiple different CRM's.
  • Contact List Management
  • Mass Emails
  • Drip Campaigns
  • Steep Learning Curve
  • Ease of Installation
  • Ease of initial connectivity
Mautic is well suited if you or your organization has the following: Large contact lists, need for mass email marketing, and drip campaigns. Also needed are your own infrastructure, and a tech-savvy person in your company in order to set up and maintain the Mautic installation. The cost savings using a tool such as Mautic, especially when connected to Amazon SES is un-surpassed.
  • Save thousands of dollars a year
  • Effective hands-off drip campaigns after setup
  • Easier mass emailing with no worries
Email & Online Marketing (8)
86.25%
8.6
Dynamic content
80%
8.0
Ability to test dynamic content
80%
8.0
Landing pages
90%
9.0
A/B testing
90%
9.0
Mobile optimization
90%
9.0
Email deliverability reporting
80%
8.0
List management
100%
10.0
Triggered drip sequences
80%
8.0
Lead Management (4)
80%
8.0
Lead nurturing automation
80%
8.0
Lead scoring and grading
80%
8.0
Data quality management
70%
7.0
Automated sales alerts and tasks
90%
9.0
Campaign Management (2)
90%
9.0
Calendaring
90%
9.0
Event/webinar marketing
90%
9.0
Social Media Marketing (2)
70%
7.0
Social sharing and campaigns
70%
7.0
Social profile integration
70%
7.0
Reporting & Analytics (3)
90%
9.0
Dashboards
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Platform & Infrastructure (6)
46.66666666666667%
4.7
API
100%
10.0
Role-based workflow & approvals
N/A
N/A
Customizability
90%
9.0
Integration with Salesforce.com
90%
9.0
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
We had originally tested Mailchimp and Sendy, but they are best used as bulk email marketing tools. Where Mautic really shines is as a full-service contact resource center, so you can do full contact list management, as-complicated-as-you want drip campaigns, all still while being significantly less expensive than a tool like Mailchimp.
Jimmy Guillermo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We implement Mautic for many of our clients as it is a very reliable automation tool. It helps us very easily convert and manage well-nurtured leads in an easy way. For our clients, it has been a top-notch add on. Reporting is very easy, uploading data is a piece of cake, we really love Mautic in every way possible. We recommend Mautic if you want to take the juice out of automation.
  • Forms are very intuitive, you don't need to be a geek, anyone can use Mautic.
  • Campaign Builder is very reliable, fast, and easy to use—you have so many features to choose from.
  • Emailing with just a single touch, you can set your campaigns to lunch whenever you want, A/B testing is really easy, a few customizable templates.
  • Reporting can be very misleading sometimes, but you just need to get the hang of it
  • When emailing, you need to know the exact time zone the server is set on, because it may not send the task when you think it would.
  • We think it may have more room to add more templates, the one the platform has turned boring over time— I think it would be an interesting update.
Mautic is a great tool, especially for rookies starting to use an automation tool. It has been very helpful in landing us great prospects that become clients. Once you get the hang of it, there is nothing Mautic cannot do. Great for massive mailing, campaign builder is really easy, and the forms construction is bliss. We would recommend Mautic all the way.
  • We made our ROI back within a year.
  • Fulfills our needs and our client's needs, our clients love it.
  • I would just add more templates to the email construction selection, other than that, it is just perfect.
Email & Online Marketing (8)
95%
9.5
WYSIWYG email editor
80%
8.0
Dynamic content
100%
10.0
Ability to test dynamic content
90%
9.0
Landing pages
100%
10.0
A/B testing
100%
10.0
Mobile optimization
90%
9.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Lead Management (4)
100%
10.0
Lead nurturing automation
100%
10.0
Lead scoring and grading
100%
10.0
Data quality management
100%
10.0
Automated sales alerts and tasks
100%
10.0
Campaign Management (1)
100%
10.0
Calendaring
100%
10.0
Social Media Marketing (2)
95%
9.5
Social sharing and campaigns
100%
10.0
Social profile integration
90%
9.0
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Platform & Infrastructure (6)
83.33333333333334%
8.3
API
90%
9.0
Role-based workflow & approvals
90%
9.0
Customizability
70%
7.0
Integration with Salesforce.com
90%
9.0
Integration with Microsoft Dynamics CRM
80%
8.0
Integration with SugarCRM
80%
8.0
Well, it's like the same tool, but with different features. Overall, it is a friendly tool, easy to use, reliable, and it protects private information. We love it as I said before, we recommend it. It's a great asset. Mautic has all you need for your marketing needs.
Return to navigation